These Terms of Service for Technical Supp.(this "Agreement") is a legal agreement between you (either an individual or an entity that you are representing, hereinafter "you") and Technical Supp and its suppliers and licensors (collectively Technical Supp") for the Technical Supp Services ("Services"). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services.
The Services include new products, product changes, upgrades, support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid, account with Technical Supp.The services are for a limited Time only, failure to use the services within the subscription period shall not grounds for a REFUND of ANY FEES PAID.
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Software, Materials, Services and other related information are collectively referred to as "Content."
"You" means you individually, any person, including any employer that you are acting on behalf of
"Services" means Technical Supp's Support Services, which are Technical Supp's chat and phone based computer optimization and cleaning services as set forth on the Technical Supp web site. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and Technical Supp may discontinue or modify the Services in its sole discretion.
means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after Three Month or the period specified in the chosen package.
Technical Support Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber's contacting Technical Supp support as explained on the Technical Supp Subscriber authorizes Technical Supp to configure its computers and delete the files that Technical Supp deems unnecessary to a computer's operation. Subscriber gives Technical Supp express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives Technical Supp express permission to install, configure, and use such software on Subscriber's computers.
To provide the Services, Technical Supp must access a computer or network receiving the Services over the Internet. A high speed Internet connection is highly recommended in order to avoid delays or problems with the Services. Subscriber is solely responsible for providing an Internet connection and access to its computers. Subscriber must assist Technical Supp in any manner necessary to diagnose the computer and provide the Services. Failure to fully cooperate with the Technical Supp representative shall be considered a breach of this Agreement. All instructions and steps taken in providing the Services shall be left to the Technical Supp representative's sole discretion. Subscriber warrants that use of the Services complies with all applicable computer and network policies. Prior to receiving the Services, Subscriber must have administrator rights to the computer, have a back-up of all data on the computer, and provide Technical Supp with correct and accurate information.
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Technical Supp to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment.
You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Technical Supp and/or any other company who bills products or services, or acts as billing agent for Technical Supp to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full.
You agree to provide Technical Supp with updated credit card information upon Technical Supp's request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Technical Supp nor any Technical Supp affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at Technical Supp's option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer.
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